Privacy Policy

Privacy Policy

Overview

We appreciate you giving us access to your personal data in the course of interacting with our business. This Privacy Policy sets out what data we collect, on what basis we collect it, how we process it, how we share it with third parties that provide services for our business and your rights regarding the personal data we hold about you. If you have any questions please send them to juliet @ solcare.org (no spaces) or use the Contact Form on this website.

Section 1 — What information do we collect?

When you buy something from Juliet Fay of Solcare, as part of the buying and selling process, we may collect the personal information you give us such as your name, address, telephone, and email address.

We collect the following (mostly anonymous) information through Google Analytics regarding visitors to this website: IP address, information regarding which pages are accessed etc and we use this information to track user activity to enable us to improve our online services.

Email marketing: With your permission, we may collect your name and email address in order to send you marketing emails about our company and other updates.

Section 2 — Consent

How do you get my consent?

When you give us your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you offer implied consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, and provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by clicking on the unsubscribe link in any marketing email (currently sent via MailChimp) or by  or by contacting us by email: juliet @ solcare.org (no spaces) or mailing us at:

Juliet Fay Consultancy, trading as Solcare, 7 Brigstocke Terrace, Ferryside, Carmarthenshire SA17 5SH UK.

Section 3 — Disclosure

We may disclose your personal information if we are required by law to do so but otherwise we do not sell or rent your personal details to third party organisations.

Section 4 – Payment

Our products are hosted on an online e-commerce platform, Payhip, that allows us to sell our products to you; Paypal is the payment processor for Payhip. Our payment processor for other purchases such as programmes is PayPal.

Your payment data is stored through Paypal’s data storage, databases and the general application. They store your data on a secure server behind a firewall.

Section 5 — Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in the UK and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 6 – Security

We are committed to taking reasonable steps to protect the individual identifying information that you provide to us. Once we receive your data, we make best efforts to ensure its security on our systems.

Section 7 – Your Rights

You have the right to amend your details at any time.  Please just contact us on juliet @ solcare.org (no spaces) to make any changes.  We also recognise your right to unsubscribe, to see what details we are holding on you and the right to be forgotten. Please just email or use the online form.  We make every effort to comply with the requirements of GDPR (2018).

Section 7 – Cookies

We do track visitors, but not in a personal way. The information gathered helps us understand how visitors use the site: which posts or pages are the most popular, how many visitors come here, and a few other insights.

Cookies are used in the statistic gathering process. If you do not want us to use cookies, you should set your browser to not accept cookies.

Paypal uses cookies to store information about the contents of your cart.

Section 8 – Age of consent

By using this site, you represent that you are at least 18 years of age and you have given us your consent to allow any of your minor dependents to use this site.

Section 9 – Changes to this privacy policy

We will make any changes to our Privacy Policy on this page.

Section 10 — Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us using the online contact form on this website.

Please enjoy the site. Thank you.